Shipping policy
GENERAL INFORMATIONS
Art. 1. General information
Art. 1.1. The sale of the products (hereinafter the "Products") on the amazon websites, marked by the "del pia" and "2begold" brands (hereinafter "Brands"), is governed by these general conditions of sale (hereinafter the " General conditions").
Art. 1.2. Del pia srl reserves the right to apply specific contractual provisions to one or more orders (hereinafter "Order") which will be shown in the summary before the customer confirms the same (hereinafter the "Specific Forecast"). In this case, the contractual conditions applicable to the individual Order will be both the General Conditions and the Specific Forecast. In the event of a conflict between the General Conditions and the Specific Provisions, the latter will be understood to prevail over the General ones for the aspects expressly waived.
Art. 1.3. The Products are sold directly by DEL PIA SRL Via Leopoldo di Toscana n7, 52048, Monte San Savino, Arezzo P.IVA 01358430518
Art. 1.4. Del pia srl can at any time modify or amend these General Conditions. The changes will take effect from the moment of their publication on the Site, it being understood that any Orders already accepted by del pia srl will continue to be governed exclusively by the General Conditions and the Specific Forecasts in force at the time of the conclusion of each Order.
COMMERCIAL POLICY - RESTRICTIONS ON THE SALE AND DELIVERY OF PRODUCTS
Art. 2. Commercial Policy - limitations on the sale and delivery of the Products
Art. 2.1. The Products shown on the Site are offered for sale exclusively to individuals who act for purposes that are not part of their commercial, industrial or professional activity.
Art. 2.2. In consideration of the above, del pia srl reserves the right not to process orders from subjects other than customers and to provide, for each category of product, a maximum number of products that can be purchased.
Art. 2.3. The Customer acknowledges and agrees that the Products may only be shipped to the countries included in the list contained in article 7.2 of these General Conditions.
Art. 2.5. All communications to the Customer will be made by DEL PIA SRL to the email address indicated by the Customer during registration. Any changes to this address must be immediately communicated in writing to SHOPFY or to Del Pia srl.
PURCHASE METHOD
Art. 3. Method of purchase
Art. 3.1. Each Product offered for sale is described and viewable on the Site where the photographic images of the Products are present, the relative unit price including VAT and shipping costs, the colors and the different sizes, measures and / or formats available (where applicable).
Art. 3.2. Although DEL PIA SRL adopts measures and measures aimed at ensuring that the photographs shown on the Site are faithful reproductions of its Products, some variations are always possible due to the technical characteristics or color resolution with which the customer's computer is equipped. Consequently, the images and colors of the Products offered for sale may, in some cases, not correspond to the real ones. The images and colors, therefore, must be considered as indicative and exemplary. Del pia SRL will therefore not be responsible for any non-correspondence of the images or colors of the Products due to the aforementioned reasons.
Art. 3.3. To execute each Order in relation to the selected Products, the Customer must carefully follow the instructions and procedures made available on the DI SHOPFY Site
Art. 3.4. The Customer is asked to verify the accuracy of the content of each Order before confirming the same, by entering all the information requested on the Site. Before the conclusion of each Order, the Customer will be asked to confirm that he has read and accepted the Order. In case of non-acceptance of the contents of the Order and / or the General Conditions, it will not be possible to conclude the Order itself.
Art. 3.6. Before the Customer confirms the Order, the latter can always be modified or corrected. The confirmed order will not be further modifiable, but only cancellable, except when provided for in article 5.4 of these General Conditions and by mandatory legal provisions.
Art. 3.7. Each Order confirmed by the Customer will be automatically sent to AMAZON and managed by DEL PIA SRL
PRICES AND PAYMENT METHODS
Art. 4. Prices and payment methods
Art. 4.1. The prices of the Products indicated on the Site are expressed in LOCAL CURRENCY and include VAT.
Art. 4.2. The total amount of each Order will also include shipping costs.
Art. 4.3. DEL PIA SRL reserves the right to change the prices of the Products offered for sale at any time and without notice. The changes will take effect from the moment of their publication on the Site, it being understood that the prices in force at the time of the conclusion of each order will continue to be applied to Orders already confirmed by the Customer.
Art. 4.4. It is expressly understood that, when each Order will be sent to the internal structure of DEL PIA SRL in charge of its fulfillment, an effective e-mail will not be sent to the Customer but will be generated by SHOPFY.
TRANSPORT AND DELIVERY
Art. 5.Transport and delivery
Art. 5.1. DEL PIA SRL undertakes to process each confirmed Order within 20 working days from the working day following the one on which the Customer has sent the Order. During the sales and company closing periods, the delivery times indicated above may be subject to slippages.
Art. 5.2. The moment the Products are shipped, the Customer will be informed via email.
Art. 5.3. UPS EXPRESS forwarder.
SHIPPING COSTS Art. 6 Shipping costs Art. 6.1. The shipping costs will be AS PREVIOUSLY SAID ALREADY INCLUDED IN THE FINAL PRICE.
RIGHT OF WITHDRAWAL
Art. 7. Right of withdrawal
Art. 7.1. The Customer has the right to withdraw, in whole or in part, from each Order, without any penalty and without specifying the reason, no later than 10 days, starting from the day of receipt of the Products. After this deadline it will no longer be possible to exercise the withdrawal.
Art. 7.2. In case of exercise of the right of withdrawal, the Customer must return, within the aforementioned term, to DEL PIA SRL through the returned platform of SHOPFY. The Products must be returned in the original state and packaging with the identification tag still attached (where applicable ). Otherwise the withdrawal is considered not correctly exercised.
Art. 7.3. For the return of the Products, the Customer can contact the UPS courier and in this case the costs will be fully borne by the customer. It is understood that the customer is still free to contact other couriers and in this case the related shipping costs will be fully borne by the customer. In this case, the transport risks are entirely borne by the Customer.
Art. 7.4. THE SHIPPING COSTS ARE TO BE PAID BY THE CUSTOMER IF THE PIA SRL DOES NOT HAPPEN WHEN THE MONEY IS ACCREDITED. IT WILL REMOVE THE ABOVE SHIPPING COSTS.
Art. 7.5. If instead the withdrawal is validly exercised, DEL PIA SRL will re-credit the amounts corresponding to the value of the Products returned in the shortest possible time and in any case within 14 days from the date of receipt of the Products.
APPLICABLE LAW AND DISPUTES
Art. 8. Applicable law and disputes
Art. 8.1. Orders and these General Conditions are governed by Italian law and will be interpreted on the basis of it.
Art. 8.2. Jurisdiction and final clauses
Any dispute relating to this contract will be the exclusive jurisdiction of the Court of Arezzo.
For all matters not provided for in this contract, the current Italian regulations are understood to be reported here.
Art. 8.3 THE CUSTOMER ACCEPT ALL THE CONDITIONS AT THE TIME OF PURCHASE THROUGH THE PLATFORM OF SHOPFY.
Pursuant to and for the purposes of art. 1341, paragraph 2, and 1342 of the Italian Civil Code, the following articles are specifically approved AT THE TIME OF PURCHASE:
ALL ITEMS 1,2,3,4,5,6,7 AND 8 OF THESE TERMS
Art. 8.2 (Jurisdiction and final clauses)